Shipping policy
We do everything possible to prepare and ship your order as quickly as possible.
Delivery times
The estimated delivery times are as follows:
- In the euro zone : 3 to 5 working days
- Outside the euro zone : 5 to 10 working days
These times are indicative and may vary depending on the destination, carrier, or peak periods.
Shipping fees
The applicable delivery charges are as follows:
- Free shipping for any order over €150
- €6.90 for orders delivered in the euro zone
- €15.90 for orders delivered outside the euro zone
Shipping fees are indicated at the time of placing the order.
Order processing
Orders are processed as quickly as possible after payment validation.
Please note that orders are not shipped on weekends or public holidays.
Order tracking
When tracking is available, you can use it to follow the progress of your order.
Potential delays
We cannot be held responsible for delivery delays related to the carrier, customs procedures, or any circumstances beyond our control.
Delivery Address
It is the customer's responsibility to verify the accuracy of the delivery information at the time of ordering.
In case of an error in the provided address, we cannot be held responsible for any potential loss or delay in delivery.
Taxes and potential fees
For deliveries outside the euro zone, customs fees, local taxes, or import charges may apply depending on the destination country. These fees are the responsibility of the customer.